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Building identity, payments, and data exchange as infrastructure to scale solutions in agriculture, health, poverty, climate, and other pressing challenges promises to be one of the most compelling public interventions of this decade. But the work, as with the definition of it, is still emergent. We look forward to hearing from you to learn more ways to think about these important issues.

In most platform environments, the exclusive provision of premium content from leading creators (superstars) is used as a strategy to boost user participation and secure a competitive edge vis-à-vis rivals. In this article, we study the impact of superstar exclusive content provision on platform competition and complementors’ homing decisions. Two competing platforms facilitate interactions between consumers and suppliers, of which the latter are identified by the superstar and a fringe of complementors (e.g., independent developers, amateurs). When platform competition is intense, more consumers become affiliated with the platform favored by superstar exclusivity. This mechanism is self-reinforcing as it generates an...

The burgeoning digital platforms literature across multiple business disciplines has primarily characterized the platform as a market or network. Although the organizing role of platform owners is well recognized, the literature lacks a coherent approach to understanding organizational governance in the platform context. Drawing on classic organizational governance theories, this paper views digital platforms as a distinct organizational form where the mechanisms of incentive and control routinely take center stage. We systematically review research on digital platforms, categorize specific governance mechanisms related to incentive and control, and map a multitude of idiosyncratic design features studied in prior research onto these...

Many recent technological advances (e.g. ChatGPT and search engines) are possible only because of massive amounts of user-generated data produced through user interactions with computing systems or scraped from the web (e.g. behavior logs, user-generated content, and artwork). However, data producers have little say in what data is captured, how it is used, or who it benefits. Organizations with the ability to access and process this data, e.g. OpenAI and Google, possess immense power in shaping the technology landscape. By synthesizing related literature that reconceptualizes the production of data for computing as ``data labor'', we outline opportunities for researchers, policymakers,...

Research summary
Platform ecosystems have spurred new products and services, sparked innovation, and improved economic efficiency in various industries and technology sectors. A distinctive feature of the platform architecture is its modular and interdependent system of core and complementary components bound together by design rules and an overarching value proposition. Accordingly, we conceptualize platforms as meta-organizations, or “organizations of organizations” that are less formal and less hierarchical structures than firms, and yet more closely coupled than traditional markets. To function successfully, however, platforms require coordination among multiple participants not all of whose interests are aligned. These organizational features of platforms...

Enterprise resource planning upgrades can be expensive and complex—and unavoidable. A product and platform approach can manage costs and improve outcomes.

Daniel, Tommaso, and Philip talk about the upcoming season, important changes to the team (welcome, Tommaso!), and Platform Thinking.

We end season two of the Talking about Platforms Podcast by bringing on a true expert on applied network effects. Sameer Singh looks back on a long and successful track record investing in network effects-based startups. In this episode, we discuss how Sameer differentiates between networked products and platforms, how to measure network effects, and why network effects-based businesses must also start with solving a real customer's problem.

Why do we need platform business design? Today's rise of digital platforms is reshaping our economy leaving traditional business models far behind. Google, Airbnb, Facebook, Uber, and Amazon are only a few prominent examples of an unstoppable row of businesses leveraging platform dynamics.

A multi-sided platform acts as a digital marketplace, where producers and consumers come together, and value is created for both parties through their interaction. Platforms create and manage external communities rather than produce and ship products or services on their own. Thus, they can leverage network effects and are able to grow at a pace that easily...