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This paper brings together the recent literature on industry platforms and shows how it relates to managing innovation within and outside the firm as well as to dealing with technological and market disruptions and change over time. First, we identify distinct types of platforms. Our analysis of a wide range of industry examples suggests that there are two predominant types of platforms: internal or company-specific platforms, and external or industry-wide platforms. We define internal (company or product) platforms as a set of assets organized in a common structure from which a company can efficiently develop and produce a stream of...

In this episode, Kevin Boudreau discusses his research on platforms, from his early perspectives to his current view of platforms as governed digital spaces. He also delves into the impact of AI and data on platforms, and how business schools can play an active role in helping companies adapt to the rapidly changing landscape.

This influential paper by Caillaud and Jullien from 2003 examines imperfect price competition between intermediation service providers, with a particular focus on aspects relevant to informational intermediation on the Internet. The authors analyze three key elements: indirect network externalities, non-exclusive use of multiple intermediaries, and price discrimination based on user identity and behavior. Using a developed model, they explore how these factors influence market structures and pricing strategies in intermediation markets. Key findings include that both efficient and inefficient market structures can emerge in equilibrium. Additionally, intermediaries have incentives to offer non-exclusive services to moderate competition and exert market power....

This podcast episode features Chiara Farronato, a Harvard Business School professor, discussing her research on digital platforms. Farronato defines platforms as information aggregators that connect fragmented users, and she examines the impact of platforms like Airbnb on issues such as over-tourism and housing affordability. The discussion also explores the challenges of regulating large tech companies, contrasting the American approach of breaking them up with the European approach of implementing regulations. A key theme is the need for greater transparency from platform companies to foster trust and ensure beneficial societal impact.